Thank you for choosing Lords Med Pathology for your diagnostic needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect:

1. Personal Information:
   • We may collect personal information such as your name, contact details, date of birth, and other relevant information required for providing our diagnostic services.
2. Health Information:
   • In the course of providing diagnostic services, we may collect health-related information necessary for conducting tests and delivering results.
3. Transaction Information:
   • If you make a payment for our services, we may collect payment and billing information to process your transaction securely.
4. Device and Usage Information:
   • We may collect information about the device you use to access our services, including IP address, browser type, and operating system. We may also gather usage data to improve our services.

How We Use Your Information:

1. Service Provision:
   • We use your personal and health information to provide you with the requested diagnostic services, including scheduling appointments, conducting tests, and delivering results.
2. Communication:
   • We may use your contact information to send important updates, notifications, and relevant information about your appointments or test results.
3. Improving Services:
   • Aggregated and anonymized data may be used for statistical analysis to enhance the quality and efficiency of our services.
4. Customer Support:
   • Your information may be used to respond to inquiries, address concerns, and provide customer support services.

Information Disclosure:

1. Third-Party Service Providers:
   • We may share your information with trusted third-party service providers who assist us in delivering our services, including diagnostic testing, payment processing, and customer support.
2. Legal Compliance:
   • We may disclose your information when required by law, regulation, or legal process, or in response to a government request.

Data Security:

1. Security Measures:
   • Lords Med Pathology employs industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, and destruction.
2. Data Retention:
   • We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights:

1. Access and Correction:
   • You have the right to access and correct your personal information. You may do so by logging into your account or contacting our customer support team.
2. Withdrawal of Consent:
   • You have the right to withdraw your consent for the processing of your information at any time. Please note that this may affect our ability to provide certain services.

Contact Information:

For any questions or concerns regarding our Privacy Policy, please contact our Data Protection Officer at +918655460980

Lords Med Pathology reserves the right to update or modify this policy at any time without prior notice. Please check our website for the latest version of our policies.